Privacy policy for hiridoplexa
Your personal information matters to us
Introduction to our privacy policy
We are committed to protecting your privacy and handling your data responsibly. This policy explains how we collect, use, and safeguard your information.
By using our website and services, you consent to the practices described in this policy. Please read carefully to understand your rights.
What data we collect
We collect information you provide directly and data gathered automatically through site usage.
Direct information you provide
- • Contact details, such as your name and email address
- • Details you submit through forms or email
- • Preferences or feedback you share with us
- • Details related to consultations or appointments
- • Correspondence with our team members
Information collected automatically
- • Device and browser type you use
- • IP address and location data
- • Usage data, such as pages visited
- • Time and duration of your visits
- • Referral sources and technical logs
How we use your data
Your information is used to provide, improve, and personalise our services, and to communicate with you.
- • Respond to your inquiries or requests
- • Facilitate consultations or appointments
- • Send service-related updates or notifications
- • Improve website functionality and experience
- • Monitor and analyse usage for troubleshooting
- • Comply with legal requirements and obligations
- • Protect the security of our systems and users
Our commitment: We never sell your personal data and use it only as described in this policy. Your privacy is a top priority.
Sharing your data
We share your information only with trusted service providers or as required by law. No data is shared for marketing without your consent.
Our service providers
We partner with reputable providers to support our operations. Each must uphold strict confidentiality standards.
Legal obligations and disclosures
We may disclose data to comply with applicable laws or legal requests.
Anonymous usage statistics
Aggregated data is used for analysis and does not identify individual users.
Your privacy rights
You have the right to access, correct, delete, or restrict use of your data. Contact us to exercise these rights.
- • Request access to your data at any time
- • Correct inaccuracies in your stored data
- • Ask us to delete your information
- • Request data transfer in a portable format
- • Object to certain data uses
- • Restrict data processing in specific cases
To exercise your rights, please contact us using the information provided below.
How we keep data secure
We use technical and organisational safeguards to protect your information from unauthorised access or disclosure.
Technical security measures
- • Encrypted data transmission
- • Firewall and access controls
- • Regular security updates
- • Monitoring for suspicious activity
Organisational security measures
- • Staff confidentiality agreements
- • Access limited to necessary personnel
- • Ongoing privacy training
- • Regular review of data handling practices
How long we retain your data
We store your information only as long as necessary for the purposes outlined in this policy.
- • Account details for active users
- • Notes related to consultations
- • Email and contact records
- • Invoice and payment records
- • Preferences for communication
You may request deletion of your data at any time.
International data transfers
If data is transferred outside Australia, we ensure appropriate safeguards are in place.
- • Contractual data protection clauses
- • Data sent to trusted providers
- • Compliance with legal regulations
- • User consent when required
About cookies we use
Our website uses cookies to enhance functionality, analyse usage, and remember preferences. See our cookie policy for details.
Types of cookies used
- • Required for basic site functionality
- • Help improve site speed and reliability
- • Remember your settings and choices
- • Enable features such as forms
You can change cookie preferences in your browser at any time.
Updates to this policy
We may update our privacy policy from time to time. Changes are posted on this page with the new effective date.
- • Notice on our website
- • Direct communication if required
- • Updated timestamp at page top
- • Review policy regularly for updates
Your continued use of our site signifies acceptance of changes.
Contact us about privacy
For questions or requests, please use the contact details below.
hiridoplexa
95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000 Australia
Phone: +61733541733
Email: content@hiridoplexa.com
Policy last updated October 12, 2025
Effective October 12, 2025